Change of mind returns:

Something not quite the right size or fit? You can return it for a refund provided:

• You have emailed darja@nipere.com to apply for a refund.
• It has been less than 14 days since it was delivered.
• It is unworn, unwashed, free from stains and scents (e.g perfume) and still has its tags/in it’s original packaging (our team inspects each piece upon its arrival to our warehouse and if it does not meet this criteria you will not be refunded).
• Swimwear must still have the hygiene sticker in place.

Items that may not be returned:

• Gift cards 

Customers are responsible for any returns costs and are therefore responsible if a return is lost or stolen while in transit. The customer should consider using a trackable shipping service or purchasing shipping insurance. The original shipping costs are not refundable.

Refunds will be processed within 7 days of being received. The refund will be to your original payment method and you will get an email notification once it is completed. Please allow a few days for the refund to appear in your account.

 

Exchanges:

If you are wanting to exchange an item please email darja@nipere.com

You can exchange your item provided:

• It has been less than 14 days since it was delivered.
• It is unworn, unwashed, free from stains and scents (e.g perfume) and still has its tags/in it’s original packaging
• Swimwear must still have the hygiene sticker in place.
• It is not a non-refundable or non-exchangeable item.

*We cannot guarantee that we will have the size/style you want.

Customers are responsible for shipping costs to return items to us, we do not provide returns labels.

 

Faults

If you think you have received a faulty or incorrect item please email us at darja@nipere.come including photos of the item.

We do not accept returns on items damaged by general wear and tear.